Overview

This tutorial is for CareGARDWarranty.com (CGW) administrators only. Using this tutorial, administrators will learn how to run the F&I Performance report.

CGW allows you to run these reports: 

  • Sales: Run detailed contract sales reports based on a number of search factors, such as date range, product, dealer, producer, and so on.
  • F&I Performance: Run F&I performance reports based on a number of search factors, such as dealer status, vehicle type, deal type, and several timeframe options.
  • Claims: Run detailed claims reports based on a number of search factors, such as dealer group, dealer, service advisor, and claims. When customers purchase pre-paid maintenance contracts from a third-party administrator as part of the vehicle purchase price and file claims against those contracts, you (the dealer) use CGW to submit those claims to the third-party administrator and close them when they are finalized and paid.
  • Prepaid Credit Card: Run reports to reconcile monthly CareGARD credit card statements against the actual number of claims in CGW. A dealership cashier receives a payment slip from the service advisor and runs the payment amount against the CareGARD credit card. This report displays every maintenance contract in the CGW.
  • Reserve: Run reports to show the reserve amount that must be kept on hand while the contract is in force for insurance and administrative related fees.

In this tutorial, you will learn how to run an F&I Performance report. 

Running F&I Performance Reports

You can use CGW to run detailed F&I performance reports based on a number of search factors, such as dealer status, vehicle type, deal type, and several timeframe options.

1. Select Reports > F&I Performance from the left navigation menu.

F&I Performance Report


2. In the F&I Performance Reports dialog, you will enter data to produce a customized F&I performance report:

Item 
 Description
Agency
 Select an agency. An agency is an entity that provides finance and insurance products.
Agent
 Select the agent representing the agency.
Dealer Group
 Select the dealer group. A dealer group is a conglomerate of more than one car dealership.
Dealer
 Select the car dealership within the dealer group.
Producer
 Select the F&I product producer.
Time Frame

 

 Select a time frame for the report:

· Date Range

· Month to Date

· Previous Month

· Yesterday

· Today
Start Date
 If you selected Date Range for the time frame, enter a start date for the time frame.
End Date
 If you selected Date Range for the time frame, enter an end date for the time frame.
Deal Status

 

 Select a deal status for the report. You can select more than one option. Click in the field to see your options:

· Delivered

· Finalized
Vehicle Type

 

 Select a vehicle type for the report. You can select more than one option. Click in the field to see your options:

· New

· Used
Deal Type

 

 Select a deal type for the report. You can select more than one option. Click in the field to see your options:

· Financed

· Product Only

· Lease
Output

 

 Select the type of details you want to view in the report output:

· Deal Detail: Provides more details about the deal

· Deal Summary: Provides only a summary of the deal information

· Perf Summary by Dealer: Summarizes performance information by dealer

· Perf Summary by Producer: Summarizes performance information by producer
Report Format

 

 Select the report format:

· Grid: Produces a spreadsheet report at the bottom of the dialog.

· Excel: Produces a Microsoft® Excel report that you can print.

· PDF: Produces a PDF report that you can print.
Run Report
 Click this button to execute the report.

F&I Performance Reports Dialog

 

3. CGW generates a report. In this example, we selected a grid report:

F&I Performance Report Results


4. To view or modify deal parameters for a line item in the report, click CHG to the right of the line item. The View/Modify Deal Parameters dialog appears:

View/Modify Deal Parameters Dialog


Item 
 Description
Qualified Deal
 Indicate if this is a qualified deal. This option indicates if the deal should be included in the F&I Performance Logs statistics.
Producer
 Select the F&I product producer.
Dealer Number
 Enter your dealership number.
Stock Number
 Enter the stock number, which is the number your dealership uses to track the vehicle tied to the F&I product.
Payment Plan Reserve
 Enter the payment plan reserve amount if any. This fee is either received from or paid to an outside finance company, such as Paylink, affecting final PRU (+ or -).
Finance Reserve
 Enter the finance reserve amount. This is a flat fee or calculated/variable amount (based on Buy and Sell APR) that the dealer receives from the lender on the deal.
Cancel
 Click this to cancel your changes and exit this dialog.
Save Changes
 Click this to save your changes. CGW re-executes the report with the changes.